ExcelSSure Business Solutions has launched its new training and consulting business in January’2021. Through this we will be providing training on ISO Management Systems, Business Excellence, Skill Development and Behavioral. Also, we will be providing Strategic Services like Business Assessment – Identifying gaps, Pre-assessments for ISO Management Systems and Tailor-made services as required by clients. The team is lead by Mr. Prashant Raut who is having over 40 years of experience in this field.
ExcelSSure Business Solutions have launched its very own website where one can find the detailed information about the organization, mentor, the training programs, services and others. Do visit our website www.excelssure.com to know more about us.
ExcelSSure Business Solutions is conducting its first online QMS refresher. This will help to brush up participants knowledge gained in the earlier QMS training program. This program will be held on the auspicious day of Gudi Padwa (i.e. on Tuesday 9th April, 2024) through Google meet.
Our mentor Mr. Prashant Raut, is a writer. He has written 15 books (Published in 2019 to 2023) which includes books on management, spirituality, poems, articles and stories. His two books are awarded. All the books authored by Mr. Prashant Raut are now available for purchase online and in hard copies (by courier).
ExcelSSure Business Solutions (EBS) have business associates like IMC, QCFI, NSQ, SSA, QUIMPRO, Bureau Veritas, Chandekar Media Pvt. Ltd. etc. EBS will be helping to provide various other services offered by business associates.
EBS have started writing blogs on ISO Management Systems, Business Excellence, Skill Development, Behavioural and Strategic Services. These blogs are available on website for readers. Following is the glimpse of one of the blogs.
Understanding customer requirements clearly is the first step towards achieving the customer satisfaction. The customer requirements are mostly given in the purchase orders raised by customers. Sometimes, they are also called as order specifications. There is a requirement of contract review in Quality management System (QMS). Customer order or may be a contract with the customer has to reviewed by the organization, before acceptance, for assessing the capability of the organization of meeting the customer requirements. If this is not done, there is a risk of order processing getting stuck somewhere during subsequent processes.
Customer requirements can change even after the order is placed. With the proper risk assessment and risk management as well as Management of Change (MOC), these changes could be taken care of by the organization. Customer communication is one more requirement of the QMS. Any change related to the order specifications till the product is dispatched to the customer, or even during post-delivery activities, the customer communication is important in order to avoid customer dissatisfaction.
More the organization understands the context of the organization as well as the customer requirements, better is the system implementation and effectiveness.
ISO Management Systems (QMS, EMS, OHSMS, EnMS, AMS….)
Business Excellence (5s, Gemba Kaizen, TQM, VE, TOC, Six Sigma….)
Skill Development (Communication, Presentation, Problem Solving….)
Behavioral (Motivational Programs, Personality Development, Stress Management, Relationship Management, Leadership….)
Strategic Services (Business Assessment – Identifying gaps, Pre-assessments for ISO Management Systems,)
Customized Services (Tailor made services as required by the clients)
Prashant Raut