As per the requirements of the ISO standards, certain documented information is mandatory. Documented information is considered as objective evidence. While conducting the audits, preparing the audit reports, issuing the non-conformities or while closing the non-conformities, the auditors require evidences. The evidences also give the confidence to auditors, top management and other interested parties that the ISO systems are implemented effectively.
There are various levels of documentation in ISO management systems. May it be the apex manual, process manuals, documents or records, this documentation is required for effective implementation and auditing of ISO management systems. It’s just not the extent of documentation, however the quality of documentation is more important. The consultants, those who are experienced auditors, trainers know the better and effective way of documenting the ISO management systems because of their clarity on requirements of the standards.
EnMS documentation mainly includes energy review, energy baseline, data collection, risks & opportunities and action on them, investigation of deviations, corrective actions, management review etc. Better or accurate is the documentation, effective is the management system. Excelssure has expertise in developing the ISO documentation for any management system.